Privacy policy
Pawsulin is made by Denbase.
Pawsulin is a shared care log for pets on insulin or other regular medication. This policy explains what the app stores, why, who can see it and how to delete it. Pawsulin is an owner-recorded log, not veterinary advice.
What we store
- Your account: the sign-in method you chose (email, Google, Apple, or a guest account without any personal details), your email address if you use one, and the display name you choose.
- Care records: your pets and their details, dose times, logged doses, glucose readings, meals, weight, symptoms, low-glucose events, medications, supplies, notes and pet photos. These are stored on your phone and on our server so your household sees the same log.
- Notifications: a push token for your phone, its language and app version, and your notification choices, so reminders reach the right phones.
- Subscriptions: whether your account has Premium. Payments are handled by Apple or Google; we never see your card. RevenueCat processes purchase receipts for us.
- Diagnostics: crash reports (Firebase Crashlytics) and anonymous usage events (Firebase Analytics), to find bugs and improve the app. You can turn these off in Profile.
Who can see your records
Only the people in your household: those you invite (members and sitters) see the pets of that household and their records. A sitter’s access ends on the date you set. We do not sell your data or use it for advertising.
Service providers
Google Firebase (sign-in, push notifications, crash reports, analytics), RevenueCat (subscriptions), and our hosting provider (Railway), which runs the server and database. Cloudflare hosts our website (denbase.app), which sets no cookies. They process data only to provide these services.
Keeping and deleting data
Records are kept while your account exists. Delete your account in Profile → Delete account: your account, your photos and subscription mirror are deleted; a household you alone own passes to its longest-standing member, or is deleted with its records and photos if nobody is left.
Your rights
You can see and correct your records in the app, take them out as a PDF with the vet report, and delete them as above. For anything else, including questions about this policy, write to privacy@denbase.app.
Children
Pawsulin is meant for adults caring for pets and is not directed at children under 13.
Changes
If this policy changes, the date above changes and the app shows the new version.